EMOTIONAL INTELLIGENCE (EQ) IN THE WORKPLACE TRAINING

Description


The Emotional Intelligence (EQ) in the workplace training teaches how to develop your emotional intelligence and your ability to manage your responses. While emotional intelligence plays a very important role in your personality in the workplace. It is also based on your objective assessment of different personalities and situations.

After completing this one-day course, you will learn what is EQ. Additionally it will teach you the four core skills required to practice self-management, self-awareness, self-regulation, self-motivation. In this emotional intelligence training course discover how to use empathy, interpret, manage and articulate your emotions using the right language. Furthermore, the benefits of having a high EQ both at home will be apparent after attending this course.

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ANGER MANAGEMENT COURSE

ASSERTIVENESS AND SELF CONFIDENCE TRAINING


Course Objective


  • Define Emotional Intelligence (EQ)
  • Identify the benefits of emotional intelligence
  • Learn the four core skills required to practice emotional intelligence
  • Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
  • Read associated verbal and nonverbal communication
  • Successfully communicate with others in a non-verbal manner
  • Verbally communicate with others
  • Interpret and manage your emotions
  • Master tools to regulate and gain control of one’s own emotions
  • Articulate your emotions using the right language
  • Balance optimism and pessimism
  • Effectively impact others
  • Relate emotional intelligence to the workplace
  • Use the concepts and techniques in the workplace

Modules


Emotional Intelligence (EQ) in the Workplace Training - Lesson 1 
EQ - A Passing Fad? 
  • The Power of Emotions
  • The Limbic System
  • Useful Models of Emotional Intelligence
  • Reflection
Emotional Intelligence (EQ) in the Workplace Training - Lesson 2 
I Feel therefore I Am 
  • Tuning in to your own emotions
  • Johari Window
  • Self-Control
  • Resilience
  • Reflection
Emotional Intelligence (EQ) in the Workplace Training - Lesson 3 
The Emotions of Others 
  • Interpersonal skills
  • Social Awareness and Empathy
  • Emotions and Culture
  • Reflection
Emotional Intelligence (EQ) in the Workplace Training - Lesson 4 
Emotions @ Work 
  • Influencing Others
  • Having difficult conversations
  • Dealing with change
  • Toxic Workplaces and Emotional Intelligence
  • Reflection
Emotional Intelligence (EQ) in the Workplace Training - Lesson 5 
The Dark side 
  • Manipulation
  • Emotional Honesty
  • Reflection
Emotional Intelligence (EQ) in the Workplace Training - Lesson 6 
Leading and Emotions 
  • Leadership and Emotional Intelligence
  • Emotional Agility
  • Cultivating EI in organisations
  • Reflection
Emotional Intelligence (EQ) in the Workplace Training - Lesson 7 
Reflections 
  • Create an Action Plan
  • Accountability = Action
  • References

- Flexible length - sessions as short as 1-hour
- Cost effective - great group pricing
- Greatest impact in the shortest time
- Excellent Team Building Opportunity
- Certificate of Completion

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