KNOWLEDGE MANAGEMENT TRAINING COURSE

Description


Knowledge Management Training Course comprises a range of strategies and practices used by an organization. It will help to identify, create, represent, distribute, and enable adoption of insights and experiences. Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organizational processes or practice.Today’s culture thrives on knowledge. Possessing knowledge gives advantages in making the right decision or strategy to implement. The Internet distributes knowledge at split-second rates. Laptops, tablets and smart phones bring knowledge to our fingertips. As the old adage says, “knowledge is power.”

Organizations have a wealth of knowledge accessible through the people they touch internally, like employees, and externally, like customers. Organizations that allow knowledge to go unmanageable may be giving their competitors the upper hand in the market. The organization that is able to capture, store, and retrieve knowledge effectively is then capable of learning as an organization. A learning organization is one where employees are empowered to change and develop new methods, thoughts, and strategies that will also advance the mission of their organization.

It is the establishment of a system that captures knowledge purposefully for incorporating into business strategies, policies, and practices at all levels of the company. This course will in turn teach the learner how to initiate a knowledge management program at work. When it comes to knowledge management, any organization is able to implement a strategy. Wherever there are humans working together for one goal, there is knowledge that needs harvesting as well as keeping. Knowledge management is also known as the process of creating, sharing, using and managing the knowledge and information of an organisations. It refers to a multidisciplinary approach to achieving organisational objectives by making the best use of knowledge.

This Knowledge Management Training Course from Advanced Learning Program will also teach the creation of a system that captures knowledge purposefully for incorporating into business strategies, policies, and practices at all levels of the company.

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Course Objective


  • Describe the concepts behind knowledge management
  • Examine the Do's and Don'ts of successful knowledge management
  • Interpret the knowledge management lifecycle
  • Identify the knowledge management paradigm
  • Learn about the knowledge management models
  • Build a rationale for KM in a company
  • Develop a KM implementation in a company

Modules


Knowledge Management (KM) Training Course - Lesson 1 Getting Started
  • Workshop Objectives
Knowledge Management (KM) Training Course - Lesson 2 Understanding Knowledge Management (KM)
  • What is Knowledge
  • What is Knowledge Management
  • A Brief History
  • Applications in the Workplace
Knowledge Management (KM) Training Course - Lesson 3 Do's and Don'ts
  • Data, Information and Knowledge
  • The Tacit Mode
Knowledge Management (KM) Training Course - Lesson 4 The KM Life Cycle
  • Understanding Episodes
  • Acquisition
  • Knowledge
  • Integration
Knowledge Management (KM) Training Course - Lesson 5 The New KM Paradigm
  • Paradigms of the Past
  • The New Paradigm
  • Implications and Applications
  • The Knowledge Management End Game
Knowledge Management (KM) Training Course - Lesson 6 KM Models
  • The Nonaka and Takeuchi Model (SECI)
  • Wiig Model
  • Kakabadse Model
  • Boisot Model
Knowledge Management (KM) Training Course - Lesson 7 Building a KM Rationale
  • Why Rationale is Necessary
  • Building a Business Case
  • Finding Success Stories
  • The Commodisation/Customisation Model
Knowledge Management (KM) Training Course - Lesson 8 Customising KM Definitions
  • Components of a Knowledge Management Definition
  • Customising the Components
  • Creating a KMBOK
Knowledge Management (KM) Training Course - Lesson 9 Implementing KM in Your Organisation
  • Gathering Support
  • Identifying Opportunities for Revenue Streams
  • Key Knowledge Management Techniques
  • A Map for Success
  • The No-Budget Scenario
Knowledge Management (KM) Training Course - Lesson 10 Tips for Success
  • About the Chief Knowledge Officer
  • Knowledge Management Skill Checklist
  • The Knowledge Management Imperative
  • The Hype Curve
  • Barriers and Helpers to Success
Knowledge Management (KM) Training Course - Lesson 11 Advanced Topics
  • The Knowledge Management Maturity Model
  • Absorptive Capacity
  • Rustiness
  • Process Model Types
Knowledge Management (KM) Training Course - Lesson 12 Wrapping Up
  • Words from the Wise
  • Action Plans and Evaluatio

- Flexible length - sessions as short as 1-hour
- Cost effective - great group pricing
- Greatest impact in the shortest time
- Excellent Team Building Opportunity
- Certificate of Completion

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