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Course Description


Oral Communication Skills Training helps you improve the skills you already have and develop those you don’t to ensure adequate oral communication. The purpose of the training covers speaking and presentational skills. You should be able to enhance how you communicate verbally by the end of the course. Oral Communication Skills Training focuses on the fundamental and required skills essential to oral communication. The delivery method of this training focuses on lectures and providing you with meaningful exercises that you can use in your workplace.

Training Format

Advanced Learning Programs is known for ensuring we provide not just lectures but provide hands-on training. The majority of the class provides practical exercises and group activities. You will learn various skills through adequate activities, role-playings, and workshops.

Why Do You Need Oral Communication Training?

Oral communication skills are vital to success in any field.  This training will enable you to develop and improve your skills in a practical, exciting, and stress-free learning environment.  They are having fun while learning is guaranteed!

Oral communication is communicating with spoken words. It’s a verbal form of communication where you express your thoughts, present ideas, and share information. Examples of oral communication are conversations with friends, family, or colleagues, presentations, and speeches.

Oral communication helps to build trust and reliability. The oral communication process is more effective than email or text. For essential and sensitive conversations—such as salary negotiations and even conflict resolution, you can rely on oral communication to get your point across, avoid misunderstandings and minimize confusion.


Oral Communication Skills Training is a 2-day course designed for all the professionals working in the federal and private sectors interested in improving their overall communication skills such as public speaking, one-on-one communication, and communicating vigorously and persuasively.



Course Objectives

  1. Explore the elements of effective speaking in public
  2. Build confidence in their speaking skills
  3. Say what they are meanwhile making the best impression on others
  4. Communicate effectively under pressure and keep their cool
  5. Arrange, plan, and prepare their message
  6. Speak creatively and influentially
  7. Speak clearly and precisely
  8. Answer questions on the spot
  9. Apply the “stop” and “go” signals
  10. Express their point clearly and efficiently
  11. Accurately demonstrate their knowledge
  12. Be proficient in demonstrating the presentation in a suitable manner
  13. Demonstrate oneself in a poised performance that presents assurance and professionalism
  14. Listen and analyze the content and provide speeches with perception and composure

Course Modules

Lesson 1 - Overview of Oral Communication Skills
  1. Definition of communication
  2. Some background
  3. Oral communication features
  4. Effective oral communication characteristics
  5. Communication approaches
  6. Types of communication
  7. Oral communication components
  8. Advantages of effective oral communications
Lessons 2 -  Principles of effective oral communication
  1. Prepare
  2. Know the audience
  3. Structure the presentation
  4. Practicing
  5. Engaging with the audience
  6. Editing and improving your presentation
  7. Staying calm
Lesson 3 - Communications Perspectives
  1. Graphical methods
  2. Language
  3. Factors affecting presentation
  4. Biases
  5. Environment
  6. Feelings
Lesson 4 - Communication Styles and Approaches
  1. Communication style matrix
  2. Direct style
  3. Spirited style
  4. Systematic style
  5. Considerate style
Lesson 5 - Fundamental Listening Skills
  1. Self-awareness
  2. Active listening
  3. Listening even in difficult situations
Lesson 6 - Oral Communication Skills
  1. The characteristics of great conversation
  2. Phonological styles
  3. Performing with a sense of stress, intonation, and meaning
  4. Taking advantage of question tags
  5. Initiating, maintaining, and ending conversations
  6. Standard conversation
  7. Verbal language expressions
  8. Effective listening
  9. Body language
  10. Things to do and not to do in conversation
  11. Phone conversation
  12. How to apply English in communication: Introductions, Greetings, Clarifications, Explanations, Interruptions, Opinion
  13. How to express your feelings and opinions: Agreements, Arguments, Complaints, Apologies
  14. Contributing in unofficial discussions and situations
  15. Using information to make some decision
  16. Regenerating information

- Flexible length - sessions as short as 1-hour
- Cost effective - great group pricing
- Greatest impact in the shortest time
- Excellent Team Building Opportunity
- Certificate of Completion

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