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Course Description

PERFORMANCE APPRAISAL TRAINING is a strategic approach to ensure the efficiency and effectiveness of an organization. Identically, you need to appraise at the organizational, departmental, or employee levels. Thus, the goal of performance appraisal is to make sure all business goals are in a satisfactory manner.

Here, you will use practical tools like SMART goal setting, performance reviews, and 360-degree feedback. As an example, you will learn best practice methods to ensure you can implement them while managing your team’s performance.

Therefore Performance Management is not a company’s way of employing “micro-managing” techniques that stunt the professional growth of its employees. Hence, PERFORMANCE APPRAISAL TRAINING can most effectively help you and your team conduct performance appraisals.

An effective performance appraisal process aids management in decision-making processes associated with the promotion, discipline, and salary administration activities. Dealing with performance problems avoids long-term issues, including legal liabilities. Designing a customized performance appraisal program and training staff on its use ensures performance criteria apply appropriately. Ultimately, improved employee performance reduces costly mistakes, increases productivity, and motivates all personnel to achieve strategic goals.

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Course Objectives

  1. Define performance management
  2. Examine how performance management works & the tools used to make it work
  3. Analyze the three phases of performance management
  4. Assess the effectiveness of each phase
  5. Implement effective goal setting & how to use goal-setting as an integral part of performance management
  6. Practice giving feedback on performance management
  7. Interpret Kolb's Learning Cycle & discuss how to engage adults differently based on their position in the Learning Cycle
  8. Gain insight into the impact of effective motivation in the workplace
  9. Develop a performance journal & a performance plan

Course Modules

Lesson 1 - Getting Started 

  1. Workshop Objectives

Lesson 2 - The Basics (I) 

  • What is Performance Management?
  • How Does Performance Management Work?
  • Tools
  • Case Study

Lesson 3 - The Basics (II) 

  1. Three Phase Process
  2. Assessments
  3. Performance Reviews
  4. Case Study

Lesson 4 - Goal Setting 

  1. SMART Goal Setting
  2. Specific Goals
  3. Measurable Goals
  4. Attainable Goals
  5. Realistic Goals
  6. Timely Goals
  7. Monitoring Results
  8. Case Study

Lesson 5 - Establishing Performance Goals 

  1. Strategic Planning
  2. Job Analysis
  3. Setting Goals
  4. Motivation
  5. Case Study

Lesson 6- 360 Degree Feedback 

  1. What is 360 Degree Feedback?
  2. Vs. Traditional Performance Reviews
  3. The Components
  4. Case Study

Lesson 7 - Competency Assessments 

  1. Competency Assessment Defined
  2. Implementation
  3. Final Destination
  4. Case Study

Lesson 8 - Kolb's Learning Cycle 

  1. Experience
  2. Observation
  3. Conceptualization
  4. Experimentation
  5. Case Study

Lesson 9 - Motivation 

  1. Key Factors
  2. The Motivation Organization
  3. Identifying Personal Motivators
  4. Evaluating and Adapting
  5. Case Study

Lesson 10 - The Performance Journal 

  1. Record Goals and Accomplishments
  2. Linking with Your Employees or Managers
  3. Implementing a Performance Coach
  4. Keeping Track
  5. Case Study

Lesson 11 - Creating a Performance Plan 

  1. Goals
  2. Desired Results
  3. Prioritization
  4. Measure
  5. Evaluation
  6. Case Study

Lesson 12 - Wrapping Up 

- Flexible length - sessions as short as 1-hour
- Cost effective - great group pricing
- Greatest impact in the shortest time
- Excellent Team Building Opportunity
- Certificate of Completion

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