For an organization looking to cultivate a more diverse and inclusive workplace. It is important to understand what constitutes workplace diversity. Workplace diversity training course will teach the differences between individuals in an organization. Diversity not only includes how individuals identify themselves but also how others perceive them. Diversity within a workplace encompasses race, gender, ethnic groups, age, religion, sexual orientation and citizenship status. As well as other distinct differences between people.

For leadership to effectively manage diversity in the workplace, they need to understand their backgrounds. They also need to know how their behavior and beliefs can affect their decision-making within a diverse environment.

If you want to educate your employees on how to deal with diversity in the workplace, this course is for your.

This Workplace Diversity training course is a method to teach employees best practices when interacting with individuals. With diverse backgrounds, this course can also educate employees on how to break the barriers (ethnic, social, political differences, etc.) of employees. Ultimately, the goal is that they can work jointly and productively as a team.

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How to Develop an Ice Breaker

Forget Cultural Fit and Look for Cultural Impact

Course Objective

  • Learn about stereotypes & biases, how they develop, and gain insights into one's own perspectives
  • Gain effective strategies for removing barriers to diversity in the workplace
  • Improve their listening & learn effective questioning techniques to communicate more effectively in a diverse population
  • Learn the importance of non-verbal communication, both one's own and that of others
  • Master ways of encouraging diversity in the workplace while discouraging and preventing discrimination
  • Learn how to respond to personal complaints & develop a support system to manage this resolution process in your organization
  • Gain a professional approach to record, analyze and resolve situations involving diversity
  • Learn how to create a mechanism of prevention to reduce negative or discriminating situations and to keep them from repeating


Workplace Diversity Training Course - Lesson 1 
Getting Started 
  • Workshop Objectives
Workplace Diversity Training Course - Lesson 2 
Understanding Diversity 
  • What is Diversity?
  • Related Terms and Concepts
  • A Brief History
  • A Legal Overview
Workplace Diversity Training Course - Lesson 3 
Understanding Stereotypes 
  • Stereotypes vs. Biases
  • Identifying Your Baggage
  • Understanding what this Means
Workplace Diversity Training Course - Lesson 4 
Breaking Down the Barriers 
  • Changing your Personal Approach
  • Encouraging Workplace Changes
  • Encouraging Social Changes
Workplace Diversity Training Course - Lesson 5 
Verbal Communication Skills 
  • Listening and Hearing: They aren't the same thing
  • Asking Questions
  • Communicating with Power
Workplace Diversity Training Course - Lesson 6 
Non-Verbal Communication Skills 
  • Body Language
  • The Signals you Send to Others
  • It's not WHAT you say, It's HOW you say it
Workplace Diversity Training Course - Lesson 7 
Being Proactive 
  • Encouraging Diversity in the Workplace
  • Preventing Discrimination
  • Ways to Discourage Discrimination
Workplace Diversity Training Course - Lesson 8 
Coping with Discrimination 
  • Identifying if you have been Discriminated against
  • Methods of Reprisal
  • Choosing a Course of Action
Workplace Diversity Training Course - Lesson 9 
Dealing with Diversity Complaints as a Person 
  • What to do if you're Involved in a Complaint
  • Understanding your Role
  • Creating a Support System
Workplace Diversity Training Course - Lesson 10 
Dealing with Diversity Complaints as a Manager 
  • Recording the Complaint
  • Identifying Appropriate Actions
  • Choosing a Path
Workplace Diversity Training Course - Lesson 11 
Dealing with Diversity Complaints as an Organisation 
  • Receiving a Complaint
  • Choosing a Response
  • Learning from the Complaint
Workplace Diversity Training Course - Lesson 12 
Wrapping Up 
  • Words from the Wise
  • Action Plans and Evaluations

- Flexible length - sessions as short as 1-hour
- Cost effective - great group pricing
- Greatest impact in the shortest time
- Excellent Team Building Opportunity
- Certificate of Completion

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